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🔒 PRIVACY POLICY

IBG MART WHOLESALE PRIVATE LIMITED

Effective Date: 01/11/2018

Jurisdiction: Pratapgarh, Uttar Pradesh, India

1. INTRODUCTION

IBG MART WHOLESALE PRIVATE LIMITED (“IBG Mart,” “we,” “us,” or “our”) is committed to ensuring the privacy and protection of personal data of all individuals who access or use our website, purchase our products, or engage with our services. This Privacy Policy describes the nature of information collected, its usage, disclosure practices, and security measures in compliance with applicable Indian law.

By using our website, services, or placing an order with us, you consent to the collection, processing, storage, and usage of your personal data as described herein.

2. INFORMATION WE COLLECT

We may collect the following categories of information:

2.1. Personal Information

• Full name, residential or business address, phone number, and email address

• Company name, size, industry type, and GST details

• Payment information and transaction history

2.2. Technical and Usage Information

• IP address, browser type, device identifiers

• Website pages visited, interactions, and time spent

• Log data for service performance and diagnostic purposes

3. PURPOSES OF DATA COLLECTION

We utilize collected data for the following purposes:

3.1. Service Fulfillment

• To process orders and deliver products

• To respond to inquiries and provide customer service

3.2. Service Improvement

• To analyze usage trends and optimize service delivery

• For internal research and technological development

3.3. Marketing and Communication

• To send promotional offers, newsletters, and service-related notifications

• To inform about new products, upgrades, or events

3.4. Legal and Security Obligations

• To comply with applicable laws, regulations, or court orders

• To prevent fraud, unauthorized access, or security breaches

4. INFORMATION SHARING

Your information may be shared with third parties under the following limited circumstances:

4.1. Service Providers

We may share necessary information with trusted third-party vendors assisting in order fulfillment, payment processing, logistics, and customer support.

4.2. Legal Compliance

We may disclose your information to law enforcement or government authorities if legally required.

4.3. Corporate Transactions

In the event of a merger, acquisition, or sale of business assets, relevant user information may be transferred to the acquiring entity.

5. YOUR RIGHTS AND CHOICES

You may exercise the following rights concerning your personal data:

5.1. Opt-Out

You may opt out of receiving non-essential marketing emails by following the unsubscribe link provided in such communications.

5.2. Access and Correction

To access or correct your personal data held by us, please write to:

📧 care@ibgmart.com

6. DATA SECURITY

We implement commercially reasonable technical and organizational safeguards to protect your data from unauthorized access, misuse, or disclosure. However, no online platform or electronic system is completely secure; hence, data is submitted at your own risk.

7. CHANGES TO THIS POLICY

IBG Mart reserves the right to update this Privacy Policy at any time. Any modifications shall be posted on our website, and the latest version shall supersede previous versions. The Effective Date will reflect the most recent update.

8. CONTACT INFORMATION

For queries, concerns, or complaints regarding this Privacy Policy, please contact:

📞 +91 9721032002

📧 care@ibgmart.com

9. LEGAL NOTICE

9.1. Intellectual Property Protection (Under Companies Act, 2013)

All content, images, videos, materials, product designs, documents, written text, and digital media featured on the IBG Mart website are legally registered and protected under The Companies Act, 2013.

9.2. Prohibited Use and Penalty

Any attempt to copy, duplicate, plagiarize, tamper with, or illegally replicate any part of this website or its content — including by screenshotting, downloading, reuploading, or unauthorized reuse — shall be considered a violation of intellectual property rights.

Violators shall be subjected to:

• Civil litigation, including damages of up to ₹10,00,00,000 (Ten Crores INR) for defamation and copyright infringement

• Criminal prosecution that may result in imprisonment under relevant Indian penal provisions

9.3. Legal Jurisdiction

All legal disputes, claims, or proceedings relating to this Privacy Policy or associated matters shall be subject to the exclusive jurisdiction of the Hon’ble Courts at Pratapgarh, Uttar Pradesh, India.

By using this website or engaging with our services, you confirm that you have read, understood, and voluntarily accepted this Privacy Policy and its terms.