FAQ
How can we help you?
IBG MART manufactures industrial and agricultural machinery, catering to clients both in Bharat and worldwide.
All orders are processed within 4-6 working days of placing the order.
The address for the headquarters and corporate office is:
PBH-PURE TULAI, A-47 MAJHILAHA, DHEKAHI, PRATAPGARH, UTTAR PRADESH, BHARAT, 230502.
- Sales/Inquiry: +91 9307-3637-07 / 09129-0737-07
- Support/Complaint: 9721-032-002
If you have any further questions or need assistance, feel free to reach out to IBG MART's customer support team. They would be happy to help!
- Website: www.ibgmart.com
- Email: care@ibgmart.com
To place an order on the IBG MART website, follow these steps:
- Select the items you want to buy.
- Enter your shipping address.
- Enter your payment information, and your order is done.
Yes, you can place an order over the phone. Contact IBG MART at +91 9307-3637-07 to book your order.
To check the status of your order, visit this link: https://www.ibgmart.com/ordertrack
For franchisees and distributorship inquiries, contact IBG MART at 09511-07-8800 or email at admin@ibgmart.com.
Yes, we deliver our products to customers worldwide. Wherever you are located, we can ship our machinery to your destination.
Yes, at IBG MART, we prioritize the production of high-quality machinery. Our products undergo rigorous testing and quality control procedures to ensure their reliability and performance.
Yes, we understand that different customers have unique needs. We offer customization options for certain products to tailor them to your specific requirements. Please reach out to our sales team to discuss your customization needs.
Our products come with a standard warranty period. The specific warranty details will be provided with each product. For more information, you can refer to the warranty section on our website or contact our support team.
Yes, we offer after-sales support and maintenance services to ensure that your machinery operates optimally. For any assistance or maintenance needs, you can contact our support team or refer to the after-sales support section on our website.
- Once Order is placed, you will receive an email / sms confirmation.
- Once payment is confirmed with bank, your order is processed, packed and shipped.
- We have a 24 - 72 hour dispatch policy. Your order will be dispatched within this time.
- Upon shipment, you will receive an sms with courier details.
- Purchases are shipped from our warehouse Pratapgarh Uttar Pradesh / Our Vendors Warehouse by courier / Transport.
- Please allow 3 - 45 working days for your shipment to be delivered, Depend on area & Distance.
You can track easily your order status by clicking on this link-
Need Help? Call Our Award-Winning Support Team @ 24/7 Available
